Protecting your information.

This policy explains how PriorityOne Roofing collects, uses, and safeguards the information you share with us online or when you contact our team.

Last updated: March 2, 2026

Information We Collect

We collect the details you share through our contact forms, estimate requests, and direct phone or email conversations so we can respond to your inquiry and provide service.

Contact details such as name, phone number, email address, and service location
Project details you provide when requesting a quote, roof estimate, or inspection
Technical and device data such as IP address, browser type, pages viewed, and referral source
Data submitted for spam prevention and fraud checks (for example, reCAPTCHA validation)

How We Use Your Information

We use your information to provide requested services, operate our website, and communicate with you about appointments and estimates.

Responding to contact requests and scheduling inspections
Preparing quotes, contracts, or warranty documentation
Improving website performance, security, and user experience
Sending service-related email or SMS updates when you have provided consent
Measuring marketing and advertising effectiveness

Cookies, Storage & Tracking

Our website and service providers use cookies and similar technologies to operate forms, remember session status, and measure campaign and website performance.

Essential/session technologies used for spam protection and form submission flow
Browser storage (such as localStorage and sessionStorage) to retain referral and verification state
Analytics and ad measurement tools, including Meta Pixel and other third-party scripts used on the site
You can control cookies through your browser settings, though some site features may not work correctly if disabled

Sharing & Disclosure

We do not sell your personal data. We share information with service providers only when needed to run our website, process requests, market our services, or comply with legal obligations.

Service partners who help with inspections, materials, or warranties
Technology providers that support customer communications, website security, analytics, and marketing attribution
Mobile information and SMS consent data are not sold and are not shared with third parties for their own marketing purposes
Regulators or law enforcement if a valid legal request requires it

SMS Communications

If you opt in, we may send text messages related to your inquiry, appointment scheduling, and project updates.

Message frequency varies based on your request and project status
Message and data rates may apply
Reply STOP at any time to opt out of SMS messages
Reply HELP for support or contact us directly using the details below

Data Retention & Security

We retain project and communication records only as long as reasonably necessary to fulfill your request, meet legal obligations, and support warranty or service records.

We use reasonable administrative, technical, and physical safeguards
Only authorized team members can view customer records
You may request that we delete or update your information, subject to legal obligations

Your Choices

You can contact us at any time to access, correct, or delete your information, or to opt out of future communications.

Update your contact preferences or unsubscribe from non-essential emails
Opt out of SMS communications at any time by replying STOP
Request a copy of the personal data we have on file
Ask us to delete information that is no longer required for warranties or legal obligations

Policy Updates

We may update this Privacy Policy from time to time to reflect business, legal, or technology changes.

Any updates will be posted on this page with a revised "Last updated" date
Material changes will be reflected in our website notices where appropriate

Questions or requests?

Reach out anytime if you would like to review, update, or remove your information. We respond to privacy requests promptly.

Email: operations@priorityoneroofingaz.com

Phone: (928) 393-4153

PriorityOne Roofing & Construction, Prescott Valley, AZ 86314